Privacy

Privacy Policy

Effective Date: June 1, 2025

Introduction

This Privacy Policy describes how Pool Secure, Inc. ("we", "us", "our") collects, uses, stores, and shares your personal information when you visit or make a purchase from our Shopify-based website at https://www.gatewave.io (the "Site"). We are committed to protecting your privacy and ensuring compliance with applicable privacy laws of the State of Texas and the United States of America.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, billing address, shipping address, email address, and phone number.
Payment Information: Credit card or payment account information (securely processed via Shopify Payments and third-party processors).
Usage Data: Information about your interaction with our Site, including your IP address, browser type, and browsing activity.
Cookies: Small data files stored on your device to enhance your browsing experience and analyze website performance.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you regarding your purchases, inquiries, and customer service requests.
Improve our Site's functionality and user experience.
Send marketing and promotional information, with your consent.
Comply with legal obligations and prevent fraud.

Sharing Your Personal Information

We may share your information:

With service providers, such as Shopify, payment processors, and shipping companies, necessary to fulfill your orders.
To comply with applicable laws, respond to legal processes, or protect our rights and property.
During business transactions like mergers, acquisitions, or asset sales, with appropriate confidentiality agreements in place.

We will never sell or rent your personal information to third parties for marketing purposes.

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure. Thus, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access and correct your personal information.
Request the deletion of your personal information by contacting us at contact-us@gatewave.io.
Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

California Privacy Rights

If you are a California resident, you may request details about your personal information shared with third parties for direct marketing purposes under the California Consumer Privacy Act (CCPA). To exercise this right, please contact us at contact-us@gatewave.io.

Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will promptly delete such information.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our Site with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Pool Secure, Inc.
Email: contact-us@gatewave.io

Your continued use of our Site after any changes indicates your acceptance of those changes.